|Our commitment to you
is to offer the highest quality products in the industry and to provide
you with excellent service. The Sterling name is the standard for
excellence and our policy is 100% customer satisfaction. Our company puts
an emphasis on quality control and customer service. Every monument is
|What Our Customers Have To Say About Us.|
I just wanted to say thank you for all you've done in helping us with Ricky's headstone. It is so beautiful. Everyone is very pleased with the way it turned out. I can see why God has picked you for this job. You were so kind and patient with us while we were deciding. With your help we were able to get a headstone that truly reflects Ricky's personality and having his poem and signature on it is awesome. God used you to help make our task more bearable. I thank you, and I thank God for sending us to you.
May God Bless You Each Day!
You are a blessing! I am so thankful we had you to help us! God put you where you are to minister to those who have lost someone. You have a servant's heart. Thank you for all you did for us. I will send a picture as soon as we can get a good one made.
God Bless You,
May 15, 1998
I went to the cemetery today and observed a Sterling employee place the grave “blanket” that our family had ordered from Sterling Monument. It also gave me the opportunity to see “repairs” that Sterling had done in casting the pieces of the old tombstone in concrete at the grave.
First, let me say that the blanket is just exactly as we had ordered it and also as I had pictured it in my mind. Thank you for any extra effort it may have taken in order to finish and place the stone today. Our family will converge on the cemetery in two weeks on Saturday, 30 May, for the dedication and viewing of the new stone. Following the noon ceremony there will be a luncheon for the seventy family members who are attending. Relatives will be flying in from the states of Washington, Idaho, Montana, Illinois, and Florida and driving from New Mexico, Oklahoma and all points of Texas. So you can see that I am a much more tranquil and happier person now that the reason for those plans is in place.
I highly commend your employees for their professionalism in placing the stone, and especially, for their work on the old tombstone. I trust you realize what tremendous assets they are to Sterling Monument.
I also appreciated the professionalism of your other staff there who were very cordial, courteous and pleasant in their dealings with me.
This may be trite and “doddering” for an old fellow to say, but I left the cemetery after another visit this afternoon, feeling that my great grandfather who was buried there almost 118 years ago, perhaps rests a little warmer and a little more peaceful tonight under his new blanket and rejuvenated old tombstone.
Feb 29, 2000
I just wanted
to let you know how pleased I am with the work you and your company did in
the construction and placement of my wife’s monument. I suppose I did a
good job in telling you what I wanted as the final product is exactly as I
had pictured it in my mind. I couldn’t be more happy. I almost feel I
should have a party and invite everyone to come and see it. I have
enclosed a couple of pictures that you may show off, if you would like to.
Thanks again for being so easy to work with and for delivering such a
August 7, 2001
We got our memorial out to the cemetery – it looks good in that high desert area – We’re pleased with the memorial. We appreciate the efforts you took to take care of our business.
Also, we enjoyed the time you took to show us around Sterling Monument. We are both interested in technology, and professional craftsmanship. It’s obvious that the staff there cares about their product and clients.
Again, we are
pleased with the memorial from Sterling and the good service that you
provided. Hello to everyone.
looked wonderful. Thanks so much for all your help. Dad’s Birthday was
November 30, and the stone was there. It meant a lot to me. Again you were
a great help.
Words can not
express our gratitude to your company.
We want to thank you again for your contribution to our memorial to our girls. Your time, patience, and beautiful craftsmanship will long be appreciated. God bless you all.
want to say thanks to all of you. My daughter, son, and I were there when
the young man set up the monument for us. Thank him too, he was so nice to
us. The monument is beautiful. We are so proud of it. God bless all of you
in your business and your daily lives.
thanks you for the work that went into reproducing the original monument
and placing it at the new site. Although it looks like the original hand
carved one, the stone, picture, and lettering are much nicer. The
placement of the monument is something my grandfather talked about for
several years before his recent death. I believe he would be proud of the
finished product. Thanks especially for patiently recreating the monument
from a small dark photograph. Thanks also for making the many changes and
adjustments my family wanted over the weeks. And thanks for meeting us to
set up the monument. The man who helped went above and beyond what was
expected of him. We, as a family, are very pleased with the monument and
once again, thank everyone involved.
We want to
tell you how much we appreciate the stone you did for us for our longtime
dog. This was a very hard time for both of us. We had her for 12 years and
she was like our only child.
Feb 2, 1993
I wanted to
tell you again how pleased I am with his headstone. It turned out
beautifully as I had hoped it would. I would appreciate it very much if
you could send me a copy of the words to the poem on your wall about “One
Last Gift.” It is a beautiful verse. I hope I succeeded in doing this for
him. I feel like I did. He was a very special man and deserved a stone
fitting his special qualities. He was simple and very classy. We miss him
so. Thank you for your help on this special tribute to him. It has been a
pleasure doing business with you. Your artist did a great job.
July 8, 2003
Today a young
man came to set the monument on our cemetery plot. I think you should feel
very privileged to have such a fine person represent your company. There
was a small amount of damage to one side of the monument. Instead of
trying to hide it or trying to keep me from seeing it, he was very
up-front about the damage. I feel this speaks well for the integrity of
both your company and him. I only hope that my grandsons would act in such
a manner. Thank you for repairing this damage. I am looking forward to
having this monument in place.